Illinois Cannabis Training Center, Inc. 2021 Midwest Road Ste. 200 Oak Brook, IL 60523
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Unlock Your Full Potential
As A Dispensary Manager
Are you ready to take the next step in your cannabis career? If you're an aspiring dispensary manager, a current Agent in Charge, or a dedicated budtender looking to move up, our Management Training Program is designed for you.
Who Should Enroll?
- Current or future dispensary mangers or Agents in Charge
- Individuals aiming to enter the dispensary industry at a supervisor level
- Newly hired Agents in Charge looking to excel
- Budtenders aspiring to advance their careers
Why This Course?
Our comprehensive training focuses on compliance, Biotrack's seed-to-sale system, and the essential skills needed to get hired and promoted. You'll cover Inventory Control, Sales Floor Management, Security, Inspection Readiness and more. Developed by experienced dispensary managers and cannabis business leaders, this program offers unparalleled insights into dispensary management.
It's Your Time to Take the Lead!
Completing this course was a game-changer for my career. I got hired and quickly promoted to Agent in Charge. The instructors were incredibly knowledgeable and supportive.
- Meredith
Dispensary Management Essentials:
Agent in Charge (AIC) Training Certificate
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MODULE 1 Becoming an Agent in Charge
• Understand the badging requirements and compliance guidelines for becoming a registered Dispensary Agent in Charge in the state of Illinois.
• Be given an overview of the variety of paths and skill sets valued in cannabis leadership
• Gain an understanding of the key responsibilities that every Agent In Charge must be well rounded in.
Lesson 1: Compliance & Dispensaries
Lesson 2: Dispensary Management Teams & Agents in Charge
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MODULE 2 Organizing, Controlling & Reporting Inventory
• Understand the necessary procedures and requirements for completing key back of house responsibilities to prevent inventory imbalances and diversion
• Gain an understanding of BiotrackTHC’s Traceability software to ensure accurate daily inventory reports.
Lesson 1: Inventory Compliance
Lesson 2: BioTrack 101
Lesson 3: Cannabis Deliveries
Lesson 4: Storage & Inventory Counts
Lesson 5: Inventory Imbalances
Lesson 6: Cannabis Destruction and Disposal
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MODULE 3 Managing Sales Floor and Customer Interactions
• Understand the details to pay attention to while supervising the dispensing sales floor.
• Undersanding how to handle cash
• Know how to handle and deescalate difficult customer interactions.
Lesson 1: Sales Floor Management
Lesson 2: Customer Experience
Lesson 3: Payment Methods & Cash Handling
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MODULE 4: Ensuring Security & Preparing for Inspections
• Understand the necessary security measures to keep the agents, cannabis, and the dispensary safe.
Lesson 1: Dispensary Security Requirements
Lesson 2: Inspection Preparation & Success